A: You can register anytime within ten days after purchasing your phone along with Kupukoo
A: You can email us at email@example.com and we will respond within 24 hours.
A: Depending on your internet speed, the invoice upload may take a while to complete.The upload may be happening in the background and you will receive the notification once that is complete.
A: Please contact us at firstname.lastname@example.org to link your policy further.
A: Only one policy can be activated on a phone
A: Yes you can. But Kupukoo works best when your policy is activated within ten days of purchase as that will help us serve you better.
A: Please contact us at email@example.com
A: As of now you can buy Kupukoo only with a new phone. We may extend this service soon. Please check our website for updates.
A: The Kupukoo insurance product is bundled with the phone when you buy a new phone from leading e-commerce sites.
A: You may not be able to cancel the policy because of two reasons
A: Yes you can. Please contact us on firstname.lastname@example.org with all the details of the incident.
A: Your device will no longer be insured by Kupukoo. You will receive the accrued cashback subject to terms and conditions.
A: There is an option for you to use the cashback to renew your Kupukoo protection. You may be eligible for a cashback amount if you have no claims during the year.
A: Yes you can provide an approximate date but your claim gets processed faster when you have all the accurate details provided as part of the claim.
A: Yes you can provide a normal invoice but your claim will be processed faster when you have a repair invoice from an approved repairer.
A: You can complete the claim process without an invoice. You can upload the after repairing the device.
A: This means that we are unable to process the claim automatically. Your claim is being reviewed and you may be contacted for additional information.